Privacy policy
Last updated: 3 November 2026
The Memory Box at thememorybox.in is operated by DIGITAL BIZ SOLUTION, a sole proprietorship of MOHD ABDAL IMTIYAZ AHMED SHAIKH. This policy explains how we handle personal information when you browse, order or contact us.
Information and purposes
We collect details you provide, such as your name, email, phone number, billing/delivery address, order information, support messages and any images you choose to send. We also receive payment status and transaction references from payment providers. Payment credentials are handled by the selected payment provider; never send us card security codes, PINs or OTPs.
Our website and service providers may collect IP address, browser/device information, cookie identifiers, pages viewed and shopping activity. We use information to process orders, deliver products, handle refunds and support, prevent fraud, meet legal obligations, understand site performance and measure advertising. Marketing is subject to applicable consent requirements and your preferences.
Service providers and advertising
We share information needed for these purposes with Shopify, payment providers including Razorpay when selected, delivery partners and providers supporting our website and operations. We may disclose information when legally required or to protect lawful rights.
We use Meta Pixel, advanced matching and Conversions API through our Shopify integration. Depending on your choices and applicable consent requirements, browser and server events and identifiers may be shared with Meta to measure advertising, match activity and support relevant ads. This can include shopping activity, device identifiers and protected/hashed contact information. See Meta’s Privacy Policy.
Cookies and choices
Cookies support checkout, preferences, analytics and advertising. Use the website’s cookie/privacy controls where available, or your browser settings, to manage cookies. Blocking essential cookies may affect checkout. You can unsubscribe from marketing emails using their unsubscribe link. To request access, correction, deletion, withdrawal of consent or an advertising-data opt-out where applicable, contact us below. We may verify your identity and retain information required by law or to fulfil an order.
Shopify, security and retention
Shopify hosts this store and processes data to operate and improve its services. Shopify enhanced features may use information from your interactions with this store, other merchants and Shopify; Shopify is responsible for that processing and related rights requests. Read the Shopify Consumer Privacy Policy and visit the Shopify Privacy Portal.
Providers may process information outside India, subject to applicable safeguards. We retain information as needed for orders, support, accounting/legal requirements, fraud prevention and dispute resolution. We use reasonable safeguards, but no system is completely secure. Purchases should be made by adults; we do not knowingly collect children’s information for independent use of our services. A parent or guardian may contact us about a child’s information.
Contact, complaints and changes
Email abdalshaikhh800@gmail.com or call +91 70210 27586. Our legal identity, registered address and complaint contact are on our Contact information page. You retain any rights to complain to a competent authority under applicable law.
We may update this policy as our services or requirements change. The revised date will appear above and any additional notice or consent will be provided where required.